Returns & Exchanges
At GRASSMEN, we want you to be fully satisfied with your gear; if an item isn't right, you can return it within 30 days of receipt for a full refund or exchange. All returned items must be in their original, unworn condition with all tags and packaging intact.
Initiate Your Return
Log into our online returns portal with your order number and email address to select the items you wish to send back.
Package Your Items
Securely pack the products in their original packaging, ensuring you include the completed return form or packing slip inside the parcel.
Ship the Parcel
Affix the generated return label to your package and drop it off at your nearest authorized courier point or post office.
Receive Your Refund
Once our warehouse team inspects your return, we will process your refund or dispatch your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing